I’ve previously shared about Baccarat Hotel, my home away from home in New York. Last week, The New York Times published a great piece about glass attendants at the Baccarat, along with other “magicians behind the curtain” at some of New York’s most outstanding hotels.
3 helpful hints for all estate managers from Adele Martin, EMC corporate member from Frette linens on Rodeo Dr.
1-Understand and know the difference between the cotton sateen and poplin properties for your principals sheets.
Crisp poplin or linen might be a nice alternative for summer.
2-Know the duvet weights. Adele recommends substituting a lighter filler for the summer. Also know if house guests have allergies and accommodate those guests by having in stock hypo-allergenic pillows and fillers.
3- Make sure that staff ALWAYS washes linens in cold water only for longevity.No starches or fabric softener as they will yellow the linens and towels and the softeners will coat the towels causing them to lose their absorption.